Planning your trekking journey in Nepal or beyond is a big commitment. That’s why at Mountain Ascend Treks, we’ve created our Book with Confidence Policy—designed to give you peace of mind, flexibility, and full transparency from the moment you inquire to the day your adventure begins.
We strictly follow local and federal safety protocols and industry standards. From solo travelers to group expeditions, our goal is to provide a smooth, stress-free booking and travel experience.
For ideas on where to go next, explore our Nepal tour packages with customizable options.
Why choose our Book with Confidence Policy
No extra fees to reschedule
We understand that plans change. With us, you can reschedule your trip without additional fees if you notify us at least 30 days before departure. After this window, only minor administrative fees may apply depending on arrangements already made.
Learn how this policy applies to popular routes like the Everest Base Camp Trek.
Lifetime deposits
Your deposit is never wasted. If you cancel or postpone, your money becomes a lifetime deposit. You can use it on a future trip or even transfer it to a friend or family member—no questions asked.
Fair refund policy
Should you need to cancel, we refund your remaining balance with just a 20% cancellation fee to cover pre-arranged logistics. We believe in clear, fair policies. Nothing hidden, no surprises.
Guaranteed departures
Once your trip is confirmed, it’s guaranteed to go ahead. We only cancel when forced by unavoidable events like natural disasters or political instability. Even in such cases, you’ll be offered options to continue in nearby or similar destinations.
Flexible booking options
We offer customizable itineraries—adjust your package length, add rest days, or include side trips. Just let us know at least 15 days prior to departure. You also pay only 20% upfront, with the rest payable upon arrival in Nepal.
Best price guarantee
As a local Nepal-based trekking company, we eliminate third-party commissions. This means you always get the best possible rate for your trip while supporting local tourism directly.
No single supplements
We welcome solo travelers without extra charges. If another solo traveler joins the group, we’ll pair you for room sharing to keep it fair. Otherwise, you still won’t pay a supplement unless you request a private room.
We’re here to help you plan
Still have questions? Whether you’re exploring the Himalayas, planning group travel, or just need advice, our team is ready to assist. Contact us via phone, email, or through the contact page for more details about our policy or any of our tours across Nepal, Bhutan, Tibet, and India.